Category Archives: Technology

Running an Interactive Web Videoconference

Running an interactive videoconference has some struggles in common with running any meeting. However, it also has a few unique challenges. Before the videoconference begins, decide which mode to use: voice-activated switching (VAS) or continuous presence (CP) mode. The main … Continue reading

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Point-to-Point vs. Multipoint Web Videoconferencing

Web videoconferencing is a popular and convenient technology that enables people in remote locations to come together in face-to-face, voice-to-voice meetings without the challenges of travel. Physical materials and presentations are shared just as if the meeting’s participants were in … Continue reading

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Content Identification and Redistribution

As a member of the Strategy and Analytics – Technology Policy Team at WaMu, I worked with the Reference Architecture Team, Architecture Steering Committee, and various executives in the execution of a process improvement project. One of the main goals … Continue reading

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ADEPT Wizard Quick Start Guide

Using the company’s in-house documentation template, I created a quick start guide. The template was provided in MS Word, and the final documentation was produced as a hard-copy document. The company also provided screen captures of the ADEPT application, and … Continue reading

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Port Adapter Installation and Configuration

While I was a writer at Cisco, technical documentation was created and produced using standardized templates in Adobe FrameMaker. PDF versions of documents are distributed via Cisco.com, where customers can download the current version of the content. This document was … Continue reading

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Editorial Memo: Cisco Worldwide Training

This editorial memo accompanied a hard-copy edit of the Student Guide for Cisco Service Provider Market Fundamentals. This is just one example of an editorial memo that I include with an editing project. The actual content and style of an … Continue reading

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